The benefit to your company

  • The appropriate availability levels for your IT infrastructure are guaranteed
  • Smooth operations are ensured
  • International standardized service levels
  • Your service planning is easily implemented without any complications
  • You can choose various durations of service for your hardware and software with support Pack
  • Service, spare parts and travel costs are included in the price
  • Your company‘s IT specialists can concentrate on their core tasks
  • Your hardware is optimally used right from the start
  • We offer skills transfer on implementation of your infrastructure

Support Pack Hardware includes

  • Qualified call acceptance via the CoCre8 Service Desk
  • Remote and on-site service
  • Highly skilled 2nd and 3rd Level support
  • Timely and long-term protection of your hardware
  • Proactive monitoring

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