The benefit to your company
- The appropriate availability levels for your IT infrastructure are guaranteed
- Smooth operations are ensured
- International standardized service levels
- Your service planning is easily implemented without any complications
- You can choose various durations of service for your hardware and software with support Pack
- Service, spare parts and travel costs are included in the price
- Your company‘s IT specialists can concentrate on their core tasks
- Your hardware is optimally used right from the start
- We offer skills transfer on implementation of your infrastructure
Support Pack Hardware includes
- Qualified call acceptance via the CoCre8 Service Desk
- Remote and on-site service
- Highly skilled 2nd and 3rd Level support
- Timely and long-term protection of your hardware
- Proactive monitoring